Blog Archives

Leading from the front…

… or bringing up the rear?End of a race

If you don’t spot the innovation coming you can pretty much guarantee that you have missed the big growth curve.  But that might be OK for you, if you are happy just riding along on the end of the wave.  It’s not as exciting though is it?

And if you are producing the same events, magazines and marketing you were 10 years ago, clinging onto an old business model that is still delivering the goods (just) you are definitely stuck.

Stuck in the mud. Stuck in a rut. Stuck in a working pattern that is ignoring the fundamental shift in business practices that is happening all around you if you would only stop and look and listen.

And changing it is.  So fundamentally and radically that in five years time the media landscape will be unrecognisable.  LinkedIn and Facebook, and other networking sites, will be the new broadcast media pushing groups of likeminded, engaged and empowered communities to their own networks; instant online solutions will deliver knowledge sharing and collaboration across national and cultural boundaries.  It will be a very small world indeed.

So where will you be?  At the forefront of this global revolution or sitting on the sidelines waiting for someone to tell you what to do, or worse sitting there because everything your business is built on today simply vanished overnight?

Three steps? We’re working on it.

Anyone who has had to sit through one of my training sessions will know that I’m a really big fan of Seth Godin.

His insights into marketing and customer behaviour are packed with common sense and desire for top spot on the podium rather than the disconsolate walk back to the changing room.

I’ve been reading a collection of his blog posts in his book small is the new Big and came across one entitled secrets to success yesterday.  You can go to the link to see the whole thing, which I would heartily recommend, but in the meantime here is the one point that really got me thinking:

“Desire to be three steps ahead. One step is easy. One step isn’t enough. If you’re only one step ahead, you’ll get creamed before you launch. Two steps is tempting. Two steps means that everyone understands what you’re up to when you pitch them. Two steps means that you can get funded in no time. Two steps is a problem. It’s a problem because the smart guys are three steps ahead. They’re the groundbreakers and the pathfinders. They’re the ones inventing the next generation. It’s harder to sell, harder to build and harder to get your mother-in-law to understand, but that’s what’s worth building.”

From now on we’re going to be aiming for three steps, and encouraging our clients to do the same.

hellen @ missioncontrol

Virtuality is the new reality…

Confession time.

We’ve been a little bit lax with our posts recently, in fact we couldn’t believe that so much time had gone by since we last wrote anything, despite the fact that we have had a lot on our minds.

Together with some colleagues we have been working on a new project which you can take a look at here: www.bigideasinc.co.uk.

The BIG idea is that we now have a whole new dimension which we can offer clients who really want to engage with their clients, colleagues and customers.  The acceptance of social networking sites for business such as LinkedIn, Xing and Plaxo and our increasing propensity to watch video content online on-demand now makes the idea of creating websites using virtual experience platforms a reality.

For the marketer the benefits are really clear.  Whether you own the site or are working with a partner as an exhibitor/vendor or a sponsor you can accurately measure exactly who is online, where they are visiting, for how long and what they are downloading.  Such information is invaluable in enabling organisations to measure their ROI, both in terms of investment in the product, but also in terms of the products and projects that you want to engage clients in.  No other media, not even google adwords can give you this kind of information, or power.

Virtual events won’t replace live events, because there is something very special about connecting with someone in person.  However they will add an extra dimension to the event mix.

The Semmelweiss Effect

As soon as we hear the following sentence, our heart sinks:

“But that’s the way we’ve always done it.”

And we know that there is every chance we will have a fight on our hands.  While it is important to watch and listen to any client organisation, because sometimes the way they have always done something is pretty good, has been developed for a reason and gives benefit all round.   Other times though, it is the surest sign of a moribund organisation where the status quo is given more credence than innovation.

This instant rejection of new ideas is known as the Semmelweis Effect, named after a Hungarian doctor, who in 1847 suggested that by washing their hands regularly maternity ward doctors could drastically reduce the mortality rate of mothers, something he had done himself.  Such a simple idea and yet it was dismissed by the medical profession of the time out of hand.

While many businesses have been launched and succeeded because their founders came up against resistance to their ideas, many more have foundered because they can’t let go of the past and embrace fresh thinking.  But without innovation and the frisson of excitement created by trying something new we would never evolve with our customers or generate new ones.

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